Privacy policy

PRIVACY POLICY

Last Updated: May 2026

GoldenWatt ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit goldenwatt.store.

INFORMATION WE COLLECT

We may collect the following information when you use our website or place an order:

• Name, email address, phone number

• Delivery and billing address

• Payment information (processed securely — we do not store card details)

• Browsing behaviour and device information (via cookies)

• Order history and communication records

HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfil your orders

• Send order confirmations and shipping updates

• Respond to customer service enquiries

• Improve our website and product offerings

• Send marketing emails (only with your consent — you may unsubscribe at any time)

• Comply with legal obligations

SHARING YOUR INFORMATION

We do not sell or rent your personal information to third parties. We may share data with:

• Shipping and logistics providers (to deliver your order)

• Payment processors (e.g. Stripe, PayPal — for secure payment handling)

• Google (for advertising and analytics purposes)

• Legal authorities if required by law

COOKIES

Our website uses cookies to improve your experience. Cookies help us understand how visitors interact with our site and allow us to personalise content. You may disable cookies in your browser settings, though some features may not function correctly.

DATA SECURITY

We take reasonable steps to protect your personal information using secure servers and encryption. However, no method of internet transmission is 100% secure.

YOUR RIGHTS

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time

• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

DATA RETENTION

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

CONTACT

For privacy-related enquiries, contact us at:

Email: support@goldenwatt.store

Website: www.goldenwatt.store